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Platinum Queenstown reviews

"Everything you could wish for"

8 Jan 2024

From the first initial walk through the door of our apartment we had a wonderful experience. We got exactly what the photos showed when booking. 4 adults and 2 children were very well catered for. Spacious, great beds and the servicing of rooms to reception was everything you would want on holiday. We had 5 fantastic nights with the most amazing views and location was exceptional. You would think you were out of Queenstown, but only a short walk down the hill to the waterfront with all the restaurants and play area for the kids.

dianemickleson

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"Exceptional family accomodation"

20 Dec 2023

What a beautiful place to stay - the scenery, gardens and villas are stunning and immaculate. The villas have thought of everything and we were very sad to leave! I even had groceries ordered and delivered on my arrival. The walk into Queenstown is along the lake which is very picturesque but the hill on the way back a little more challenging. Would definitely return loved our stay!

Sophie C

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"Soooo nice ......"

15 Nov 2023

Where do I start - these villas are super comfortable and perfect as a base for a Queenstown holiday. They are on the edge of town (just a short walk to the centre of Queenstown) but because of their location they feel like they are on some remote lake. The introductory letter from staff states that their aim is to create a "home away from home" feel - they do this beautifully as everything you need is in the villa. Beds are very very comfortable, complimentary choccies are to die for, and the fireplace is lovely on those chilly mornings. And the view ...... just superb. This is our new Queenstown 'go to'.

Rilee0211

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"Wonderful!"

3 Oct 2023

We hugely enjoyed an 8 night stay at Platinum Queenstown and loved every moment. The villa was well equipped, had a beautiful outlook and was located only a 10 minute stroll into town. Bit of a hill to get home but we needed it to burn off all the amazing food that we indulged in during our visit. Highly recommend and we'll be back again.

RachelW_8

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"Exceptional"

26 Sep 2023

Our second stay at Platinum Villas. The accommodation is exceptional, the view is amazing! Staff are always friendly, helpful and polite. Close walk to town. Modern and luxurious. We wouldn't stay anywhere else.

Ellen S

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"A memorable vacation with friends"

7 Sep 2023

The staff at the property are very friendly and very helpful. The villa is clean, modern spacious and everything works. The Lake view is just spectacular. Location is good and quiet . Walkable to town.

RC

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"Great spot for 6 of us!"

19 Jul 2023

Extremely clean, modern and functional for our family of 6! Staff very helpful. Beds incredibly comfy and unit was beautifully warm when outside was 0degC - 7degC. Very well maintained unit. We had the Alpine room and although not a direct view of the Remarkables, one step outside the outside the back doors, an east view could be seen. Local Bus service effectively at the driveway and only a few minute ride to CBD. Cardrona bus also picked us up from same bus stop. Recommend this accommodation highly.

Andrew H

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"World class, amazing views….one of the best!!"

17 May 2023

Absolutely first class! Highly recommend this place. Spotlessly clean, world class views, modern throughout. Great location being only a very short & scenic stroll into town. Views are entirely uninterrupted; across manicured lawns, tree tops, lake, mountains…the absolute best.

Damien M

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"Great stay in Queenstown"

12 Apr 2023

We stayed at Platinum Villas for 4 nights ahead of embarking on a Great Walk. The location is fabulous - lovely views over the lake and mountains, an easy 15 minute walk into centre of Queenstown. (There is a hill on the way back). The facilities were excellent - so warm and inviting. We also took advantage of having groceries delivered before our arrival - and they were put away into the fridge and freezer and the rest left on the kitchen bench. This was so helpful. We played tennis on the courts and our two sons had a good adventure exploring the property. I'd definitely recommend a lake view villa.

Sydney

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"Picture Perfect!"

26 Mar 2023

We stayed in a lake view villa with another couple and were thrilled with our choice. The view from the first glimpse through the front door, to the vista from the back bifold doors which open out onto a patio, was breathtaking! The villas were very well appointed. The living area was great for two couples sharing and made even more lovely by the wonderful gas fire. The bathrooms too were spacious with full size bath, heated floor and towel rails. The villa was extremely clean on arrival. We found the 25 min walk into town easy & picturesque. The villas are set up the hill a bit so the last 10 mins got the heart rate up a bit but nothing unpleasant. If walkings not your thing there’s a bus stop right by the villas. Would highly recommend!!

mnbutler

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"True luxury villa"

6 Feb 2023

We picked a Villa with lake view and what can I tell you... the view is as good as it gets. You're near town and yet you feel like you are in some remote destination when you're looking out the window. The villa itself is amazing and I wouldn't mind moving there. Everything was new and well cared for. We stayed for 5 nights and would've stayed much more if not for the time constraints.

Renato Afonso

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"Amazing lake views and close to town"

14 Dec 2022

Great views from the unit, spacious and beautiful. Queenstown is the most amazing place we've ever seen! I was there with my wife and two boys 9 and 11. Great location with an easy walk to town. The part coming back is uphill but totally doable. Very close to town and all the great restaurants and activities. Definitely take the Skyline Gondola and do the luge. When we were leaving, we left an iPhone there and called Lina at the front desk. She worked really hard to find it and arranged to give it to the True South Flights tour company while we were on our last tour right before leaving. 5-star experience overall! Can't wait to return.

Will R

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"Great location with stunning views and impeccable "

9 Nov 2022

The location was excellent with amazing views. As it was away from the town centre, we were able to appreciate the beauty of Queenstown without being distracted by the crowds. I enjoyed the walk to town and back. The facilities, service and space was first class. Our kids (aged 18, 16 and 13) enjoyed the space and as a family, we would thoroughly recommend it to other.

MAHESH M

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"Outstanding stay at Platinum Villas"

18 Oct 2022

We absolutely loved our stay at Platinum Villas. They are exactly as appears on the website but with a few extra personal touches! The staff are awesome to deal with, fantastic email contact and a warm greeting on arrival. Due to unforeseen events we had to rebook several times and it was never an issue. We are a family of four with adult teens. Great to have two bathrooms and plenty of room for everyone. The view from our living area and bedroom was absolutely breathtaking - we just never got tired of looking at it! We'd love to stay here again and highly recommend to other visitors.

Karen G

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"A fabulous place to stay"

3 Jan 2021

My husband,daughter and her partner all travelled to Queenstown in November for the marathon which I ran for my 50th birthday. We stayed at the platinum villas for 5 nights and could not fault this accommodation. The staff are very friendly and accommodating right from our first interaction via email. Our daughter wasn't flying home until 4pm (due to a late airline flight change) and platinum were so helpful in providing a late check out and storing their bags etc. This is a stunning, clean, well appointed property. I would highly recommend and will be back!

Happyholidays

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"Amazing views and great Villas"

14 Feb 2021

We stayed in a 3brm Lake View Villa. The views of the Remarkables were incredible. The location was an easy 10min walk down to town, or we caught the bus for $2 each (bus runs each 15mins,or 30mins off peak). There were a great selection of crockery and glassware, including champagne flutes and a range of wine glasses - perfect for sampling the wines we got on our wine tour!

Sas

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"Wonderful stay"

4 Apr 2021

Cannot rate this place high enough. The location is superb as you are tucked away from the hustle of a busy Queenstown, we had views overlooking the lake and from the living room you can only see the lush lawn, some tussocks and then water water water. It was beautiful. Staff super friendly and helpful and you feel like you are almost in a holiday home with no one around you. Great facilities in your apartment. Bedding was really nice luxurious, was able to do some washing and drying in our room, kitchen well equipped. Decor lovely. Highly recommend. Will definitely stay here again.

S Manoa

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"One of the best"

6 Jun 2021

This was the first trip out of Australia for a long time for us (for obvious reasons) and we wanted somewhere nice to stay. Somewhere nice !!!!! This has to be one of the 'nicest' places we have stayed anywhere. Even prior to getting to Queenstown we had a 'good vibe' via the communications with had with the staff and on arrival we were not disappointed - they were all wonderful. The villa itself was nothing less than beautiful. It was immaculately clean, comfortable and well appointed with everything you might need for a stay in Queenstown, including a great kitchen area with dishwasher, a washing machine and dryer and a great stock of cutlery, crockery and glassware. The beds were comfy and warm and the heated bathroom floor on cold winter mornings was a joy. The view over the lake and the Remarkables was spectacular and sitting with a glass of our wine in front of the gas fire, watching the sun set on the mountains was most relaxing. We are already thinking about our next trip back to NZ and the Platinum Villas.

Doug K

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"Best Accommodation Ever"

10 Aug 2021

Platinum villas was pure luxury and experience. We booked 3 x villas for a group of friends they accommodated us by keeping us close together. Communication was great throughout the whole time. The views were breath taking and the villas were equipped with everything you needed. Warm, cozy and we were free to do as we pleased with no issues! Thank you platinum villas for the best Queenstown experience ever! Will definitely be back again!!

Julia W

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"Impeccable"

4 Oct 2021

We are staying here for 8 nights and are currently half way through but it's easy enough to say this is the very best accomodation of its type in Queenstown. The villa is complete with every luxury one would expect from a high end villa. Beautiful views. Quiet and peaceful. The staff are fabulous and there when you need them. If you are looking for the best then this will suit you. A decent uphill walk if you don't have a car so we park ours at the bottom and walk the 1km into town. We will be back. Highly recommended to all.

Alex Nyman

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"Never wanted to leave"

18 Nov 2021

We rented this villa for six days back in May 2021. I walked in, and said, "I never want to leave." The apartment is impeccable, perfectly laid out with everything we needed, comfortable and sophisticated, and the views are simply extraordinary, as the many photos here from other travellers attest. We asked for the two-bedroom option, which just meant that the third bedroom was locked. As we had been travelling for over a week already, we appreciated the laundry facilities.

It is within walking distance of the town (though it is quite a hike back up the hill), and there is a bus service to the Heritage Hotel over the road. Though when the temperatures plummeted, we tended to drive.

It was very reasonably priced for Queenstown between school holidays and before the ski season started.

We will definitely return.

LindaNZ

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"Exceptional bit of paradise"

12 Apr 2022

We stayed here for 4 nights to celebrate a birthday and Wedd Ann. It couldn't of been more perfect for both occasions. It was great to have the microwave and oven to cook with and all the equipment needed, plus a full size fridge/freezer. Why go out when we had the perfect venue with gas fire and fabulous views from our villa looking over lake Wakatipu and not have to go out and find a car park and wait in line to be seated at a restaurant. The sunrises were amazing from our upstairs private bedroom and bathroom. We chose the 2 bdrm option with the 3rd bdrm locked off, but still had 2 full bathrooms, at a reduced rate. The only thing we found a bit annoying was having no downstairs toilet and having to go upstairs all the time when nature called. A small price to pay. We have stayed else where in Queenstown over the years, but this will be our forever rental when coming to Queenstown from now on. The Heritage hotel is just across the road and is not expensive to dine at with 2 course meal deals. Get a villa with lake view, you won't be disapointed.

Kay M

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"4th stay here and still wonderful"

7 Aug 2022

My family and I have been staying at the villas for years and they are still as perfect as the first time. The location is perfect, close enough to the centre of Queenstown without the noise. The views are spectacular and the villas are extremely well equipped. If you want a serviced stay, this isn't the place for you as you have to do your own housekeeping, but I will continue to use these beautiful, well maintained properties every time I visit. You really get what you pay for.

DonH1506

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"Another Great Stay"

28 Aug 2022

We've stayed at Platinum now 4 times and can't recommend it enough. Such a wonderful place to stay. We travelled with one child and our close friends brought their three. We could sit and relax while the kids played tennis. The villas are stunning and the views over the lake and the mountains are spectacular.

Wes M

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"Great views, very comfortable, very friendly."

21 Mar 2019

We found this to be a great place to base ourselves for a few days in Queenstown. The villas are well equipped, spacious, modern facilities, and have excellent views. The staff seem quite invested in the running of the place, and are very friendly and helpful. It takes about 10 minutes to stroll to the town centre from here, about 12 minutes back because it's up a wee hill. Everything is conveniently to hand, and functions as it should. All I'd suggest is maybe some more hooks and maybe a shelf or two in the bathrooms. (I tend to think that about every hotel bathroom I've ever been in though, so maybe that's just me.) The kitchen layout/facilities are excellent. The open gas fire goes at the push of a switch, and is great in the evening to keep the chill off. During the day (it was late summer/early autumn) it was quite warm enough without it. Would not hesitate to stay here again.

Tarq

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"Gorgeous Class + Elegance in Queenstown"

25 Apr 2019

We had an amazing stay at the Platinum Queenstown Villas up on Fernhill just minutes outside of downtown Queenstown. Over the years of traveling all over the world, my partner and I have developed a bit of a taste for luxury over economy, so we were completely blown away by the quality accommodation at PQV. The staff were super friendly and accommodating, and I just want to specifically call out Alana at the front desk / reservations for going so far out of her way for me to return a lost item through the post that I left behind when we checked out of the villa. Very thoughtful, kind and accommodating staff and that actual Villa itself was pure perfection. Sparkling clean, spacious, high-end, unbelievable views. 10/10 would stay here again in a heartbeat. (and definitely plan to, next time we're in Queenstown!)

heretopetallthedogs

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"It just keeps getting better"

19 May 2019

Just back from our 4th stay at Platinum and the place simple gets better every time we go. For those who are reading past reviews simply believe them and book your accommodation as soon as you can; you wont be surprised. If you want to stay in an outrageously good valued / large / modern and spotlessly clean villa that is run by truly caring professional hosts that will do everything possible to make you stay enjoyable then make your booking I have had friends who have paid a higher tariff for a simple motel room in Q/T for what is charged at Platinum; although I cant for the life of me see why you would stay in a hotel. Special thanks to Alana and Ben who are truly great people but then again we have never had an issue with any of the team. We have already made tentative booking for 2020 and almost feel like part of the Platinum family. Cant wait to go back - roll on 2020.

Wheels

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"Absolutely beautiful!"

12 Jun 2019

My family of 5, all adults, stayed in a 3 bedroom unit for 4 nights. I definitely made the right choice picking Platinum Queenstown villas. We had a lake view which was spectacular! The unit had modern furnishings and very clean. Spacious and beautiful. Full kitchen with all necessary items. Fireplace was a delight on a cold day. And I really loved the heated tile floors in the bathrooms, very luxurious. Front desk staff was very nice and helpful. The walk into town is beautiful and takes about 15 minutes. We would often walk but a few times we took a cab into town for about $14NZ. There are many lodging options in town but nothing I saw could compare to this place.

Samka

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"Great spot"

15 Jul 2019

The villas were perfect and had everything we needed for a great family holiday. Short walk into town made the position of these villas the best we've stayed in after many years of coming to Queenstown.

Claire

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"TWICE AS NICE"

21 Aug 2019

We've stayed at Platinum Villas twice this year. Once in summer and once in winter. Each stay was enjoyable and super convenient to town. For our second stay, we invited another family and booked two villas side by side and were well accommodated by the staff. The villas have all the conveniences of home and great that you can keep up with laundry! I was worried that we would be cold over-night during our winter stay but the opposite was true — we were kept cosy and warm with heating upstairs and downstairs. The only negative is that the garages are quite narrow so we had to offload passengers before parking — but a minor hassle. The coffee machine was superb. We'll be back for sure. Summer or winter, the mountains and lake are phenomenal.

Fush_un_Chups

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"Wow, luxury with mountain view"

10 Sep 2019

I can't rate this accommodation highly enough. We had a 3 bedroom, 2 bathroom, 2 level villa. From the minute you walk in the door you say Wow, this is amazing. All amenities - gourmet kitchen, dish washer, coffee machine, dining, lounge, gas fire which we loved! Washing machine and drier. Hair drier. Heated bathroom floors! The beds were so comfortable with big soft pillows. Heaven in Queenstown!

glg494

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"Simply Fantastic"

20 Nov 2019

My husband and I just returned from a 4 week holiday in NZ and after staying in 6 other hotels/serviced apartments, PQV is top on my list when it comes to quality accommodation. We spent 4 wonderful days there and it was almost like home. We took the 2 bedroom apartment (simply because we wanted 2 bathrooms!) and everything was spot on PERFECT...... from the well equipped and spacious kitchen through to the beautiful Dining and Living areas - complete with a fireplace and classy Designer touches to it. We even had our own private garage with the option of parking our car right outside our front door, a boon when it comes to unloading heavy luggage.Upstairs the beds were super comfy, the bathrooms had heated floors and the location of the washing machine and dryer (tucked very neatly behind a door at the landing) made it so convenient for laundry. Finally, what can I say about the location and view - just WOW!! Since PQV is located up a hill, both our Living and Master Bedrooms had stunning unobstructed views of the lake - I wish I could wake up to this view every morning of my life. And of course being up on a hill and just at the end of Lakeview Drive, PQV is in a very quiet location yet just a 7min drive to downtown Queenstown. With such perfection, I will definitely be back.

limsawchin

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"Superb!!"

10 Dec 2019

Platinum Villa has lived up to its name. It was very obvious that great care has been looked into to ensure that the amenities provided are in tip top condition. Everything was like brand new and they even provided a Nespresso coffee machine. We stayed at 4 different apartments, Platinum was the last. It culminates our holiday and we will definitely recommend it to our family and friends.

Rozina

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"Simply Fantastic"

1 Jan 2020

We are a family of four who recently stayed in a lake villa for Xmas and New Year. This place is not cheap but worth every penny. Beautiful villa with gorgeous views of the lake. Some days we just stayed in as it was so comfortable however a short walk downhill gets you to the town centre which is wonderful. Staff were lovely and very accommodating. Would definitely recommend.

Stephanie

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"Flawless accommodation"

10 Feb 2020

Probably one of the best places I have stayed anywhere. Our alpine view apartment also had glorious partial lake views. The apartment presented as new with luxurious features such as the schist fireplace, underfloor bathroom heating, dual shower heads and Nespresso machine. Extremely clean and very comfortable beds. Reception staff were always helpful and friendly. I could live here forever quite happily.

Silkie

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"One of Queenstown’s True Gems"

20 Mar 2020

"My wife and I travelled from Sydney with our toddler. From the moment we checked in, Alana made us feel amazingly welcome. Our villa was immaculately clean, spacious and very tastefully furnished. We stayed in a Lakeview villa which opened up onto a beautiful green lawn and had simply breathtaking views over the lake. It was absolutely magnificent!! Having visited Queenstown many times in the past, and having stayed at a range of different accommodation, this one takes the cake. We will be back!"

Tom

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"You'll keep coming back!"

25 Mar 2020

"This is the third year we've stayed as large group in 4 villas. The villa's are fantastic for larger groups - and all have breathtaking views. The kitchen, dining and lounge are spacious and very well equipped. In colder months the heating keeps you very toasty and there is extra bedding to keep you cosy. The team are excellent and will make your stay seamless. Even though only minutes walking distance from town you feel like you're in your own mountainside hideaway."

FoodieLuscious Adventures

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"Amazing! We will be back"

9 Jun 2020

Lovely place to stay....roomy, warm and great location. We thoroughly enjoyed it....was so good having all the amenities of home while away. Stayed in a 3 bedroom lake view....amazing views and was great having the instant gas fire!

ET77

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"Everything you need"

7 Jul 2020

We had all we needed here except perhaps a little more sun, beautifully clean villas, comfy as and warm beds, arrived to a cold villa but once heated up very warm! staff are top notch! bath with sneaky view, gas fire, awesome views, coffee machine, easy walk down to town with a sturdy climb up (free bus at gate or $12 taxi) pokey wee garage not for all the large 4WDs so must be for bikes, ski gear!?which is handy. loved our stay :)

HAPDAZ

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"Lake View Villa"

21 Jul 2020

I have to say this is one of best places I've stayed at! Everything was perfect, from the staff, to the cleaners, to our Amazing Villa and that Spectacular View. We absolutely loved it and i highly recommend it to anyone looking at staying here. We would absolutely stay here again, if we come down again. The Location is Top Notch not far from town an easy walk or catch the bus, which is just outside on the rd, made it so easy to get around. Lovely and peaceful, waking up to uninterrupted views, it was truly the best! Thank you Platinum Villas and all the staff we had an amazing stay!

Bexkylah

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"Great family holiday"

10 Aug 2020

We're a family of 5 adults and five nights in Queenstown at the Platinum Villas was a great break-away from AKL for all of us. The Villas are warm and comfortable,the kitchen is well-appointed and the Lake-front view is majestic. The area is quiet removed from street noise. There's a hill to climb but it's still an easy 15-20 min walk to the hub restaurants, activities, Browns ski rentals, buses to the hills etc. This property represents excellent value at a difficult time when the world is grappling with the Covid pandemic. We were very grateful we could take the opportunity to enjoy spectacular Queenstown and everything that's on offer there. People who are put off the crowds of tourists, would do well to go there now or as soon as AKL is out of level 3 lockdown. There's a wonderful vibe in Queenstown as businesses work hard to recover from the difficulties brought on by the pandemic.

Roseanne

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"ABSOLUTE BLISS!!!"

15 Sep 2020

We have just returned from a five night stay at Platinum Villas in Sept and were utterly blown away!! Not only are the villa views spectacular, everything you could want had been thought of and provided in the self contained villa and the staff were so courteous, helpful, friendly and wonderful - we have raved about this accommodation and cannot wait to return; we won’t stay anywhere else!!! The beds were incredibly comfortable, the decor was cosy but modern and slick, the bathrooms were beautiful and spacious and there was nothing that had not been provided. When we arrived on a chilly afternoon, we walked inside to a beautifully warm villa- amazing heaters that kept us so cosy the entire time - so much so that we couldn't bring ourselves to go out for dinner once! ABSOLUTE HEAVEN!!!!! Cannot wait to return!!!!

Rach

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"Amazing Stay at Platinum Queenstown Villas!"

12 Oct 2020

We are a family of 4 from Christchurch and we were looking for a nice place to stay in Queenstown with our 2 adult children. This place was absolutely wonderful! The accommodation was perfect for us, everyone had their own room, and the views were to "die for". The staff were wonderful and very helpful....We highly recommend The Platinum Villas! We very much enjoyed our stay and if and when we get back to Queenstown, this is where we are going to stay, no questions asked!!!! Thank you all for such a wonderful stay, we so needed a change of scenery and also a dose of Luxury:) So loved the view...could get very used to it!!!

CHCHNZKiwi

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"Breathtaking views"

8 Dec 2020

This is my first time to Queenstown and my fiance'booked this accommodation. It is first rate. Lovely spacious apartment with stunning views of the Lakes and Remarkables. The fit out is also top notch. There is a coffee machine, full size fridge freezer, dishwasher, washing machine and dryer. Sony home theatre and stunning gas fire. The receptionist was very accommodating with our baggage drop and upon check in our bags were in the room waiting for us.

chopprrrrreid

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"Beyond Expectations"

12 Oct 2021

With views to die for, this property was everything it was advertised to be. The right blend of homely so that we were comfortable for the week, and luxury so that we felt we had enjoyed a special treat. The property had everything we needed, washing machine, dryer, fully stocked kitchen, extra blankets, a fireplace and did I mention incredible views out over Lake Wakatipu and the Remarkables! The staff were so amazing, so friendly even though the COVID season has hit them hard. We ordered online groceries and they put all the perishables in the fridge for us before we arrived.

Lyn G

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"Weekend away without the kids"

20 Feb 2022

Booked lake view villa for a couple of nights.  The villa is as beautiful as it looks in the pictures and are spacious and in perfect condition.  The views to the lake are stunning.  We have been to Queenstown a few times and stayed at a number of places but this surpasses them all.  We arranged a grocery delivery before we arrived so the villa was stocked with essentials like potato crops, wine etc.  We will be back, highly impressed.

Pinyardo

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"The most comfortable stay"

12 Jul 2022

Just loving staying here. The beds are supremely comfortable. The apartment is warm and cosy yet spacious with everything a family could need. The underfloor heating in the two bathrooms are so good for drying wet clothes! The location is perfect if you have a car it’s a quick trip into town but it is also a comfortable walk. We will definitely stay here again when we come back next time. Also Lina at reception is just so lovely and helpful and welcoming.

Leah B

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"Fantastic place to stay - a hidden gem"

24 Aug 2022

Tucked away above the lake overlooking native bush and the lake this is a hidden gem. Huge interior like a house! Choccies on arrival and excellent coffee. Everything we could want for and more for a family of 5. Accommodated our baby with a high chair cot and gate. Thank you.

Xenia M

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